Privacy Policy
Privacy Policy
Last Updated: January 2025
1. Information We Collect
- Personal Data: Name, email, shipping/billing address, phone number when you place orders
- Payment Details: Securely processed via Stripe/PayPal (we do not store credit card numbers)
- Usage Data: IP address, device type, browsing history on eramtile.com via cookies
2. How We Use Your Information
| Purpose | Examples |
|---|---|
| Order Processing | Shipping Jewellery Trays to your address |
| Customer Support | Responding to inquiries about Trinket Dishes |
| Marketing* | Email updates on new Coasters collections |
| Site Improvement | Analyzing traffic patterns for 4-Piece Sets pages |
| *Opt-out available in all communications |
3. Data Protection
- Encryption: AES-256 for all transactions
- Third Parties: Share only with essential services (e.g., FedEx for shipping)
- Retention: Delete payment data after 90 days; order history stored for 4 years per tax laws
4. Your Rights
- Access/delete your data via account dashboard
- Cookie preferences control panel
- CCPA Compliance: California residents may request data disclosure
Contact Privacy Officer:
📧 customer@eramtile.com
📞 (213) 555-0198